Hira International Express EXPRESS LIMITED (“ Hira International Express ”) understands the importance of protecting the privacy of users of the Hira International Express website www.hirainternationalexpress.com. The information collected on the Hira International Express website is used to market and improve the services of Hira International Express and its subsidiaries’, to improve the content and services on the Hira International Express web site and make it easier to use and more appropriate to individual users and to contact its users with updates to the web site or for other marketing purposes. Hira International Express may use this information, with the users’ permission, for the above purposes.
Hira International Express never shares any information obtained on or from the Hira International Express website with any other organization, and will not do so in future, unless required by law. Hira International Express will not sell information obtained through the Hira International Express website to any party or parties.
Certain areas of the Hira International Express website, including but not limited to the sections on ‘Tracking’, ‘Service Guide’, ‘Franchisee’, ‘Corporate Solutions’, ‘Careers’ and ‘eSolutions’ require registration or a password for access. Information obtained from registered users of these areas may also be used for Hira International Express ’s marketing purposes, and cookies may be used in those and other areas, as is described in this privacy policy. Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas, including, but not necessarily limited to the ‘Tracking’ section on the Hira International Express website. In addition, visitors to the Hira International Express website may choose to register for a Hira International Express website username and password to simplify access to some interactive features on the Hira International Express website. Log file data and other information gathered from registered users of the Hira International Express website are used to improve the customer experience of the users of the Hira International Express website.
The Hira International Express website login currently provides users with access to Tracking, Location Finder, Price and Time Finder, Create Shipment and Request Pickup. In the future, Hira International Express may add other features to those accessed through the Hira International Express website Login.
Please also see the Hira International Express ‘Conditions of Carriage’ for terms of carriage, limitations of liability, and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with the services of Hira International Express .
Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.
FOR MORE INFORMATION ON THIS PRIVACY POLICY, PLEASE REFER TO THE DETAILED SECTION ON THE PRIVACY POLICY BELOW.
The Hira International Express web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to the Hira International Express website), type of Internet browser, and visitor's IP address.
Several areas of the Hira International Express website ask for personal information. They include the username registration, features of managing the user account of the users and registration pages for various online services offered by Hira International Express on the Hira International Express website. This list may be expanded without notice. In the event that it is expanded, additional information may be required. In these areas, the user’s name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop Hira International Express ’s services, to provide users access to various Hira International Express ’s internet-based information and product services, and to bill users for those services if users elect to use them.
The information collected through the Hira International Express website site helps Hira International Express identify the type of web site content the customers value most. Hira International Express uses this information to market and improve the Hira International Express website and its services. Hira International Express also use this information to send you email notifications about updates to the Hira International Express website, and to contact the users by other means for marketing and other purposes. Hira International Express ’s policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Hira International Express and its subsidiaries (unless required by law); provided, however, in some cases Hira International Express may use suppliers to assist Hira International Express in collecting, using or otherwise processing for Hira International Express ’s benefit the information obtained through the Hira International Express website. Hira International Express ’s practice requires its suppliers to conduct such activities consistent with this policy and Hira International Express ’s requirements of maintaining privacy of Hira International Express ’s customers.
Parts of the Hira International Express website consist of products and services hosted by subsidiaries and third-party businesses. When users leave the Hira International Express website to visit one of these sites, the only information transferred to the third-party is the fact that the user came from the Hira International Express website.
This practice allows the third-party to monitor their web site traffic, but does not provide them with any information about the users of the Hira International Express website. Hira International Express is not responsible or liable for the independent privacy policies of third-party sites. Users are advised to consult the privacy policies at those third party websites to determine how the user’s information may be used.
A cookie is a series of data characters that, when programmed into a web site, is placed by the web server into the browser's application folder on the user’s computer. Once placed onto the user’s computer, the cookie will allow the web site to "recognize" you as a unique user of the website.
Cookies help Hira International Express with the capability to personalize information for certain segments of its customer base. They are also are used to allow Hira International Express the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, the Hira International Express website username can "remember and auto fill" your user ID when users login their Hira International Express website Login username on the Hira International Express website from their computer.
Cookies can be removed from a user’s hard drive. Also, depending on what type of web browser and what browser version the user of the Hira International Express website is using, users may be able to change the properties on their cookie file so that cookies are not used or saved. Please check with the browser provider for more information on removing cookies.
You may be receiving reports of fraudulent emails with the subject lines "Shipping Conformation," "Verify Info," Promotion gifts and cheques" "Some important information is missing" and "Please fulfill the documents attached to verify your identity." The fraudulent email may have an attached file that may contain a virus or other malware.
If you receive a message matching this description below, do not open the email or click on the attachment. Delete the email immediately or forward it to the corporate IT team & Vigilance team.
Hira International Express does not request, via unsolicited mail or e-mail, payment or personal information in return for goods in transit or in Hira International Express custody. If the fraudulent e-mail resulted in financial loss you should contact your banking institution immediately through the appropriate channels. Hira International Express is not responsible for any charges or costs incurred as a result of unauthorized or fraudulent activity that abuses the Hira International Express name, service marks and logos.
The registered office of Hira International Express is :
Dummy Address,
Near West Highway,
Kandivali,
Mumbai 400101,
Maharashtra
The local postal address of Hira International Express ’s offices can be found on the Customer Support page and the contact page.
Users can also write to Hira International Express for support at its email address : contact@hira.com
Hira International Express reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes. The use of the Hira International Express website constitutes a user’s agreement to this Privacy Policy.